Belgian Telco Stops Data Scraping, and Safeguards Revenue with Distil Networks

October 11, 2017

At a Glance

  • Belgian Directory Service
  • Telecommunications

Challenges

  • Unknown actors would scrape Directory Service websites instead of paying for a commercial license
  • In-house efforts to find and block offending IPs involved multiple people and departments, blocked legitimate users, and the bot operators just moved to new IPs
  • Legal actions against the web scrapers was expensive, timeconsuming, and ineffective

Results

  • Directory Service data is now only available to human consumers, and to businesses licensing the data through the API server
  • Distil runs unattended, automatically blocking web scrapers, saving upwards of €10,000 per incident in IT labor costs
  • No more need to take legal action; legal department can now focus on other areas of the business

Applicable OWASP Automated Threats

Request a Demo

“We wanted something that would run unattended and automatically stop the bots. We were astounded by the amount bad bots that are available o the Internet and try to access our datas. Distil just works.”

– Tom, IT Project Manager

Overview

The customer is the leading Directory Service in Belgium. Owning a database of more than 8 million telephone numbers and addresses (both private and business listings), the customer provides directory services mainly via 2 channels: call center with operators who can deliver personalized service and self-service search via website.

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