Telephony Fraud Industry Brief

February 14, 2017

Detect and Mitigate Automated Telephony Fraud with Robust Analytics and Defense

Telephony fraudsters have made insidious advancements in the past five years. In short, fraudsters have developed automated bot-driven methods of defrauding telcos. While all telephony companies have exposure, freemium telephony companies (the fastest growing segment of the $83 billion market) are especially vulnerable due to a general lack of automated threat protection.

How much revenue are you losing to telephony fraud?

An estimated 1.7% of telephony revenue is defrauded, with about 10% of that being bot-driven. The Open Web Application Security Project (www.OWASP.org) has identified the leading automated web app threats to the telephony industry as:

Account Fraud

  • Account Creation – Create multiple accounts for subsequent misuse
  • Credential Cracking and Credential Stuffing – Identify valid login credentials by trying different values for usernames and passwords

Transaction and Payment Fraud

  • Carding – Multiple payment authorization attempts used to verify the validity of bulk stolen payment card data
  • Card Cracking – Identify missing start/expiration dates and security codes for stolen payment card data by trying different values
  • Cashing Out – Buy goods or obtain cash utilizing validated stolen payment card or other user account data
  • Token Cracking – Mass enumeration of coupon numbers, promo codes, discount tokens, etc.
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