Ever-Sophisticated Bad Bots Target Healthcare, Ticketing

April 18, 2019

From criminals to competitors, online bots continue to scrape information from sites and pose as legitimate users.

Websites increasingly have to watch out for automated programs posing as human visitors — in other words, bots, which continue to become more sophisticated, according to a new report from bot mitigation firm Distil Networks.

While bot traffic has fallen as an overall percentage of visits to websites, the automated programs have become more sophisticated in their attempts to appear human. Financial firms, ticketing services, and educational sites see anywhere from 38% to 42% of their traffic come from bots, and both ticketing and healthcare top the industries targeted by the most sophisticated bots, according to the "2019 Bad Bot Report," based on data Distil collected during 2018.

"Bots are moving from the traditional scraping and ticketing and airlines bots, which are the industries that have been the most victimized up to now," says Edward Roberts, senior director of product marketing at Distil. "They are now moving to these other industries, and we have seen a lot of fraud cases in those markets."

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