What Airline Execs need to know
In 2016, $48 billion sat unredeemed in loyalty program rewards, making these customer accounts a prime target for malicious bot activity. Bots not only affect your customers but also your business - racking up fees in reimbursements, customer service costs, and damaging your brand.
In this executive summary, you’ll learn about:
- Business impact bots have on airline industry
- How your customers are affected
- And what this all means for you
Don’t give bots a reason to break the trust between you and your customers. Download the executive overview now.