At a Glance
- Leading Online Hotel Booking Site
- Online Travel Agency
Challenges
- Site slowdowns and downtime due to application denial of service
- Bots skewing look-to-book ratios by flooding wholesalers with API requests
- Unsavory competitors conducting data mining and price scraping to lure away customers
Results
- Able to steadily deliver full site availability and reduce infrastructure costs by 20%
- No longer upstaged by competitors stealing its competitive advantage
- Redeployed the equivalent of 2 ½ FTEs to more strategic work, saving $250,000 a year in manual bot blocking costs
“The thing that all of us enjoy so much is that it just works, where so many times other solutions don’t.”
-- Enterprise Architect at Leading Hotel Booking Site
Overview
One of the world’s leading hotel booking websites assists anyone looking to book hotel accommodation.
Through web scraping, the hotel booking website’s competitors were acutely aware of its price offerings. After exfiltrating the company’s data, the scrapers would then use this data to adjust their pricing to be slightly cheaper.
